Privacy policy.

Effective Date: May1, 2021

Pinewood Escapes Inc. (“Pinewood Escapes,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.pinewoodescapes.ca] (the “Site”) or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, billing details, and booking information provided during reservations.

  • Usage Data: information about how you use our Site (e.g., IP address, browser type, pages viewed, time spent).

  • Cookies & Tracking: small data files that improve your browsing experience, personalize content, and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and guest communications.

  • Provide customer support and respond to inquiries.

  • Send updates, promotions, or important notices (you may opt out at any time).

  • Improve our Site, services, and guest experience.

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent personal information. We may share your information only in these cases:

  • With trusted third-party service providers (e.g., booking platforms, payment processors) who assist in our operations.

  • If required by law, regulation, or court order.

  • To protect the rights, property, or safety of Pinewood Escapes, our guests, or others.

4. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer period is required by law.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data, subject to legal or contractual restrictions.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at hello@pinewoodescapes.ca.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from minors.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our Site after changes means you accept the revised Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Pinewood Escapes Inc.
2060 Upper Quaco Road, Fairfield, New Brunswick, Canada E5R1Z4
Email: melissa@pinewoodescapes.ca